There are many determining factors towards the path to success for a company. From the office Feng shui to making the right decisions for customer acquisitions. But if there is one thing that in recent times cannot fail in a company, is the fact that it must be monitored.
I’m talking about monitoring of computer systems, which are always priorities that can’t go ignored.
Why Monitor Your Systems?
Computer systems must always be able to respond. No matter the time or the situation, they must be prepared to avoid problems, whether immediate or future. The point is to act and be cautious. This is why system monitoring is an essential, task to manage an IT infrastructure.
Monitoring has its own goals and objectives in your company. The fulfillment of all these goals and objectives is the reason for monitoring and what will ultimately mean the health and triumph of your business. These objectives include making the most of your company’s IT resources, preventing incidents and detecting problems, notifying potential problems, saving costs, saving time and improving customer satisfaction.
If we want to achieve these objectives, which as we see are quite attractive, the first thing we will need, is to have a monitoring system. A suitable system that focuses on memory, processes, network connections and storage. There are many on the market: Nagios, Zabbix, GroudWork, Pandora FMS and others.
When you have obtained one that you consider trustworthy, the next step will be to constitute a protocol for incident resolution.
Is Monitoring Essential?
Going deeper, we will see the necessary reasons why you should decide to monitor all the computer systems of your company, in order to provide a good functioning of this.
First, you will need to access your systems in real time. That is, measuring the pulse of your company’s heart from the comfort of a screen and expressiveness of the data well systematized.
You will be able to detect the origin of the incidents without going crazy in laborious investigations.
Easily access information on the state of your installations and check the state of the most critical IT assets. You can also improve the effectiveness and efficiency of system maintenance.
As the pinnacle of prevention, nothing will prevent you from setting up events and alarms so as not to run any kind of risk and be immediately alerted to the situation of the system.
Let’s look at an example: to avoid running out of space in the middle of a delicate process, you decide to set an alarm when one of your hard drives is full or when it is over 80% occupied. The system will warn you when this happens and you can take the necessary measures before any crisis.
Thanks to monitoring you can also inventory your systems with maps or lists, to see the data from a flatter and more organized perspective.
You will be able to plan the growth based on the real use of the systems, because by means of the continuous reports of use you will be able to detect tendencies and to know what is needed and when in each moment: from putting another server to increase the memory.
How to monitor
We already know why we should monitor computer systems, but do we know how?
At first, it may seem rather complicated; in a certain way it is, but with order and instruction we can make it a little simpler. We will have to follow the following steps:
We start with a complete analysis of the system. It is one of the most laborious parts but also one of the most important. People go crazy, without inventory, and it is absolutely necessary, not only for the correct functioning of the company but also for a correct monitoring.
The inventory will be sorted by the type of the components (server, router, switch, firewall, etc.). The element inside the component (disks, RAM, application, server, etc.). Component brand (Sparc, Intel, HP-UX, Windows, IIS, Apache, Oracle, etc.). Ip of the machine. And you should not miss the priority for monitoring, thinking how important is the component when monitoring it, from 1 to 10.
When you have finished inventorying your systems, it is time to bring together the different people responsible for the main areas of an installation: Systems, networks, servers, security, applications.
This is the moment to define the main alarms for each of the components. It will be decisive. You must be meticulous because this configuration will be responsible for alerting you of any problems.
For each alarm that is raised, the threshold must be well defined and the level needed to warn you must be calculated. Of course, you can create customized alerts.
You will also have to define the communication channels through which the alarm will warn you (SMS, mail, Whatsapp, push, etc.) and how the process of attending to alarms will be.
For all this, you will need to make a worthy comparison of monitoring tools and choose the one that best suits your company and your budget. It is very important that the chosen tool is flexible and able to monitor the elements chosen in the inventory we have put at the beginning. When we have decided, we will only have to install and configure the chosen software package.
Pandora FMS, for example, would be a very good option, since it stands out among others for being a flexible monitoring system, capable of monitoring, equally, devices, networks, servers, UX, IoT, applications, services, and business processes in a rigorous way and totally adaptable to its environment. This makes it one of the most complete tools on the market.
An on-premise software with which you will be able to monitor all the elements of any infrastructure and to obtain the information as soon as possible with a system of personalized alerts that will keep you fully warned of any incident.
In addition, its library has more than 300 plugins available so you can control and manage any application and technology, from SAP, Oracle, Lotus, Citrix, Jboss, VMware, AWS, SQL Server, Redhat, Websphere etc…
It has a free Community version and another Enterprise version for companies with at least 100 devices. The best thing is that its fully advanced features have a cost up to seven times lower than other monitoring tools on the market. This is quite profitable if you finally decide to take control of the constants of your business. You can download our Community version completely free of charge from our website or you can request more information about the Enterprise edition by contacting our sales team.